Paralegal – Terry Jones Conveyancing at our Telford office

An opportunity for a full time Paralegal has arisen within the New Build Conveyancing department at our Telford office.

We are looking for applicants who are well organised, have a keen eye for detail and work well under pressure. Applicants must have a working knowledge of the Conveyancing process and an understanding of case management systems. Previous Paralegal experience is ideal.

The successful applicant will support the fee earners, providing assistance within a team environment delivering high standards of legal work and client care.

Key tasks:

• To provide a friendly, knowledgeable and professional service to our clients
• Providing first point of contact, answering telephones
• Making calls to clients and introducers on a regular agreed basis to update them on the progress of the case
• Forging and Maintaining good relationships with the different introducers to the business
• Reassuring Clients and introducers where necessary and communicating necessary feedback to the team for action
• Taking control of the frequency of updating and monitoring the pipeline for the team
• To ensure that the actions within the Case Management System, is managed and dealt with within team targets
• To effectively maintain and housekeep case management, reflecting the stage of the file, including database, post, schedule and history
• To ensure any request concerning a work related matter received from the team leader is undertaken within the agreed timeframe.  This may include chasing reports or action on a particular file.
• Checking client ID. To check and record using the appropriate office procedure
• Draft contracts
• Complete mortgage reports
• Prepare completion packs
• Deal with post completion matters, included but not limited to applications for registration

Terry Jones Conveyancing vacancies part of bpl Solicitors ltd